Accessibility

Accessibility Commitment

At Petmartopia, we're committed to ensuring our website is accessible to all pet parents, including those with disabilities. We believe everyone should be able to shop for premium pet products with ease and dignity.

♿ Our Accessibility Standards

We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing efforts include:

  • Keyboard Navigation: Full site navigation without a mouse
  • Screen Reader Compatibility: Properly structured content for assistive technologies
  • Clear Text: Readable fonts and appropriate text sizing
  • Color Contrast: Sufficient contrast ratios for readability
  • Alternative Text: Descriptive alt text for all product images
  • Consistent Navigation: Predictable and easy-to-use site structure

🔧 Accessibility Features

Our website includes:

  • Resizable text that maintains readability
  • Clear headings and page structure
  • Descriptive link text
  • Form labels and error messages
  • Skip navigation links
  • Accessible checkout process

📱 Mobile Accessibility

Our site is designed to be accessible on mobile devices, tablets, and desktop computers, ensuring a consistent experience across all platforms.

🔄 Ongoing Improvements

Accessibility is an ongoing commitment. We regularly:

  • Test our website with assistive technologies
  • Review and update content for accessibility
  • Train our team on accessibility best practices
  • Implement user feedback and suggestions
  • Stay current with accessibility standards and guidelines

💬 We Want Your Feedback

If you experience any difficulty accessing our website or have suggestions for improvement, please let us know. Your feedback helps us create a better experience for everyone.

Contact us:

  • Email: support@petmartopia.com
  • Subject line: "Accessibility Feedback"
  • Support: 24/7 Online Support

We take accessibility seriously and will respond to your feedback promptly. Together, we can ensure Petmartopia is welcoming and accessible to all pet parents.

🛠️ Assistive Technology Compatibility

Our website has been tested with:

  • JAWS (Job Access With Speech)
  • NVDA (NonVisual Desktop Access)
  • VoiceOver (macOS and iOS)
  • TalkBack (Android)
  • Keyboard-only navigation

Last updated: January 2026